Arrives tagged with the project
A Click-to-WhatsApp lead carries the campaign that produced it, so a buyer who clicked the riverside project's ad is not pitched the one across town.
For real estate & property
WhatsApp CRM for real estate teams
A property lead is worth too much to lose to "I thought you were calling him". SaarFlow gives every enquiry an owner the moment it arrives, keeps the site-visit chase on screen, and tells you which project's ad actually produced a buyer.
The expensive failure
Two agents, one buyer, and a very bad first impression
Property enquiries are shared out by shouting across a room or forwarding a screenshot. So the same buyer gets called by two agents with two different prices, or by nobody at all because each assumed the other had it. On a lead that cost four figures to generate, in a market where the buyer is talking to three other projects, that is the whole sale.
Then the cycle is long. Enquiry, site visit, a parent or spouse who must see it too, financing, and a decision eight weeks later. None of that survives in a chat thread on one agent's phone — least of all when the agent leaves and takes the phone with them.
When an agent leaves
Every conversation stays on the company's number and in the company's CRM. Reassign the leads to whoever takes over and the new agent reads the whole history — what was quoted, which unit was shown, what the buyer said about the budget. The pipeline does not resign along with the person.
From ad click to site visit
A 3BHK enquiry, handled in order
One owner, visible to everyone
The chat shows who is handling it before anyone types. A second agent opening the thread sees it is taken — which is cheaper than an apology to the buyer.
The visit is a stage, not a hope
Site visit booked for Saturday, reminder on Friday, outcome recorded on Saturday evening. The stage moves or the reason it did not is written down.
What changes
For developers, brokerages and channel partners
A stage list that matches the sale
New, Contacted, Site visit, Negotiation, Booked — your own names, your own order. Drag a lead across, and the time it spent in each stage becomes a report.
Cost per booking, per project
Leads keep their ad all the way to Booked or Lost. You can finally answer which project's creative brought buyers and which only brought browsers.
Call from the lead
Property is still sold on the phone. Connect your own telephony account and a call button sits next to every lead, with each call logged on the lead's history.
Floor plans and walkthroughs
Send the plan, the price sheet or the video from the chat. The AI agent can send only the files you uploaded — never a brochure for the wrong tower.
Eight-week follow-ups, kept
"Call me after Diwali" becomes a dated reminder on the owner's screen. The long cycle stops depending on anybody's memory.
Agents see only their own
An agent's leads are theirs; a manager sees the floor. Enforced on every request, so a departing agent cannot export the book on the way out.
Questions property teams ask
The ones that decide it
Can each agent keep their own WhatsApp number?
Yes. Numbers can be onboarded per agent and still roll up into one view for the manager, which is the usual brokerage setup. Or run one company number that the whole floor answers. Extra numbers are quoted separately — tell us how many.
How do we stop two agents calling the same buyer?
Every chat and lead has one owner, shown to everyone before they type. You decide whether an agent can even see leads that are not theirs, and that rule is enforced on the server rather than hidden in the interface.
What happens to the leads when an agent leaves?
They stay. The conversations are on the company's WhatsApp number and the leads are in the company's CRM, with the full history. Reassign them to whoever takes over and the new agent picks up mid-conversation instead of starting cold.
Can we run several projects on one number?
Yes. Leads carry the ad and campaign they came from, so projects stay distinguishable in the pipeline and in the reports even when every enquiry lands on one number.
Can we message an old enquiry list about a new launch?
Yes, with approved WhatsApp templates sent as a paced broadcast, which protects your number's quality rating. Anyone who has opted out is excluded automatically — no screen or integration can override that.
Does it integrate with the CRM we already have?
If your existing system should stay the system of record, SaarFlow can send on your number through its API, and Meta's webhooks can be pointed straight at your own endpoint so the messages reach you directly. The API reference is public.
₹20,000 + GST a year, unlimited agents
Bring last month's enquiries
Twenty minutes with your own leads on screen. We will show you where they are leaking, and tell you if the answer is a process change rather than software.
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